Yolgo Global Ltd 71-75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom Email: contact@yolgo.com

By accessing or using the Yolgo application ("the App"), you agree to be bound by these Terms & Conditions. If you do not agree, you may not use the App. We reserve the right to update these terms at any time. Continued use of the App after changes constitutes acceptance.

YolGo is a digital marketplace platform that connects independent service providers with clients seeking services. YolGo does not provide, perform, or control the services listed on the platform and does not employ, engage, or manage the service providers. All services advertised or booked through the platform are performed by independent service providers who operate their own businesses and contract directly with clients. When a booking is made through the platform, the contractual relationship for the provision of services exists solely between the client and the service provider. YolGo's role is limited to providing technology that facilitates the discovery of services, booking management, communication between users, and payment processing through the platform. YolGo is not a party to the service agreement between the client and the service provider and does not supervise, direct, or control how services are performed. Service providers are solely responsible for the quality, safety, legality, and completion of the services they offer through the platform.

You must provide accurate and complete information when creating an account. You are responsible for maintaining the confidentiality of your credentials and for all activities under your account. Provider accounts are subject to verification and approval before activation.

Service providers must hold all necessary licenses, permits, and insurance for the services they offer. Providers are solely responsible for the quality and legality of their services. Providers must maintain accurate availability and pricing information.

Clients agree to provide accurate service requests and to be available at the agreed time and location. Clients must pay for services rendered through the App's payment system. Cancellations are subject to the cancellation policy in effect at the time of booking.

All payments are processed securely through the App. Yolgo charges a service fee on each transaction. Providers receive payment after service completion, minus applicable fees. Refunds are handled on a case-by-case basis in accordance with our refund policy.

Users may not: use the App for unlawful purposes; impersonate another person; post false or misleading information; interfere with the App's operation; circumvent the payment system to avoid fees; harass, threaten, or discriminate against other users.

Yolgo provides the platform "as is" without warranties of any kind. We are not liable for any damages arising from the use of the App, including but not limited to direct, indirect, incidental, or consequential damages. Our total liability shall not exceed the fees paid by you in the 12 months preceding the claim.

We may suspend or terminate your account at any time for violation of these terms or for any other reason at our discretion. Upon termination, your right to use the App ceases immediately. Provisions that by their nature should survive termination will remain in effect.

These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

We collect information you provide when creating an account (name, email, phone, address), identity verification documents for providers, transaction and payment data, device information and usage analytics, and location data when you use location-based features.

Your data is used to provide and improve our services, process transactions and payments, verify provider identities and qualifications, communicate with you about your account and bookings, comply with legal obligations, and prevent fraud and ensure platform safety.

We share limited information between clients and providers to facilitate service delivery. We may share data with payment processors, identity verification services, and as required by law. We do not sell your personal data to third parties.

We retain your data for as long as your account is active and for a reasonable period thereafter to comply with legal obligations, resolve disputes, and enforce agreements. Provider verification documents are retained as required by applicable regulations.

You have the right to access, correct, or delete your personal data. You may request a copy of your data in a portable format. You can withdraw consent for optional data processing at any time. To exercise these rights, contact us at contact@yolgo.com.

We implement appropriate technical and organizational measures to protect your data, including encryption in transit and at rest, secure authentication mechanisms, and regular security assessments. However, no system is completely secure, and we cannot guarantee absolute security.

For questions about these terms or our privacy practices, contact us at: Yolgo Global Ltd 71-75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom contact@yolgo.com